17 Apr Risk micro-learning during lockdown
The lockdown presents a golden opportunity to raise risk managing skills
Now is a good time for organisations to be thinking about how to extend risk management skills into the workforce. In this unique period of uncertainty, everyone has to be better at identifying and managing risks. Organisations are finding themselves to be vulnerable in ways they’d never imagined. Raising your peoples’ ability to foresee risks and raise early warnings, collaborate in a structured way with other risk owners, could make all the difference for your organisation’s fitness, once the Coronavirus crisis recedes.
Also, many of your staff are working from home, perhaps already using video-conference like tools. Leading businesses know the value of short, video-based micro-learning. It’s an effective way to inform, build skills and if done really well, shape mindset.
But how to get your hands on decent training material? Well, most people in this position find there are three ways to go about it, with different pros and cons.
Micro-learning is an approach to delivering focused, high impact bursts of training material, dealing with a single topic quickly. Learners have flexibility to control knowledge and skills acquisition at their pace.
Scavenging for content off the web. For the benefit of zero up-front cost, you have the trade-off that it takes lots of time to find content that is useable. For every good bit of video, you’ll likely have to watch 20 that are of dubious relevance, appropriateness and frankly, appeal. The path typically leads to frustration and disappointment.
Our clients report very similar experience to the free content approach. They’ve used Lynda (now LinkedIn Learning), Udemy etc. and whilst there’s lots of really good content on generic topics such as time management, Photoshop skills, or knitting! what they’ve got to say about risk management is too generic, or is focused on a special subject like fire safety risk management and has little to say about the specific way in which you organise and manage risks in your business.
There’s just too much in there that’s wrong, distracting, simplistic, dated or unhelpful and you end up with the problem of how to disentangle the good stuff, from the bad. On the plus side, it’s not that expensive and it looks like you’re doing something. Long term value is another question and people will quickly tire of being fed generic content of dubious relevance.
Is there another quick option maybe?
Getting in-house experts to record their latest presentation and make it available organisation wide? One customer told us how they’d wanted to scratch their eyeballs out, having been obliged to watch a 60 minute webinar recording.
It’s one thing to know a subject but breaking it down, making it accessible and getting it across in a compelling manner, is a rare expertise.
Tailor-made for your organisation
Yes, the cost is the highest, but in reality, it is probably the cheapest way in the long run. The hidden costs of trying to find material, the wasted time of being exposed to boring or wide-of-the-mark content, the resulting loss in motivation or sense of importance. These are all wastes, to be avoided.
If you turn people off a subject, it is incredibly difficult to re-engage them later on because you’ve already set expectations to be negative.
So start your risk training project right. Expose your staff to relevant, engaging material that clearly shows them why risk management is needed, how it can be done. Show them the difference that they can make.
It’s not hard to begin with creating really helpful content that appeals to people and is thought provoking. Our clients keep coming back for more as they get good feedback, new ideas and positive viewing metrics.
Have a look at our demo area for some ideas. Make sure this period of lockdown isn’t wasted.
Get in touch if you’d like to chat through some possibilities. We love to help. Stay safe!